# DigitalCore > Service Economics Intelligence platform for professional services firms. > Analyzes service delivery costs, margins, and performance to show which > services and clients are profitable — and recommends what to do about it. DigitalCore serves mid-market professional services (50-250 FTE): consultancies, MSPs, MSSPs, IT service providers, and internal shared services. It replaces spreadsheet-based margin reporting with continuous, AI-powered economic analysis across finance, capacity, and performance domains. Key differentiators: - Automatic P&L calculation: hours × rates = margin, updated continuously - Cross-domain scenario modeling: change price, staffing, or AI adoption and see impact on margin, capacity, and SLA simultaneously - 29 service management playbooks with KPIs and recommended actions - MCP-native: built for AI agents from day one (free tier publicly available) - Governance loop: AI proposes, humans decide, outcomes tracked ## Documentation - [Product overview](https://www.digitalcore.app/features): What DigitalCore does and who it's for - [Service Economics 101](https://www.digitalcore.app/learn/guides/what-is-service-economics): The discipline DigitalCore is built around - [Service Economics Guide](https://www.digitalcore.app/learn/guides/service-economics): Comprehensive 11-part guide for service leaders - [Product documentation](https://www.digitalcore.app/docs): Platform guides, setup walkthroughs, and integration reference ### Docs Hub Sections - [Getting Started](https://www.digitalcore.app/docs/getting-started): Quickstart, first engagement, templates, first check-in, dashboard - [Concepts](https://www.digitalcore.app/docs/concepts): Service economics, engagement model, data domains, scenarios, health scores - [Platform Reference](https://www.digitalcore.app/docs/platform): Dashboard, operations, services, contracts, portfolios, intelligence, templates - [Guides](https://www.digitalcore.app/docs/guides): Monthly check-ins, scenarios, executive summaries, rate cards, SLA management - [MCP & Integrations](https://www.digitalcore.app/docs/mcp-and-integrations): Free MCP setup, paid MCP tools, API keys, Excel import, webhooks - [FAQ](https://www.digitalcore.app/docs/faq): Common questions about DigitalCore ## Features - [Service Margins](https://www.digitalcore.app/features/service-margins): Service-level P&L with automatic cost flow - [Total Cost of Delivery](https://www.digitalcore.app/features/total-cost-of-delivery): Human + AI + tool costs in one view - [AI Insights](https://www.digitalcore.app/features/ai-insights): Variance detection with AI-generated scenario options - [Scenario Intelligence](https://www.digitalcore.app/features/decision-modeling): AI proposes 2-3 decision options with cross-domain impact - [AI Economics](https://www.digitalcore.app/features/ai-economics): Track AI investment ROI and value attribution - [Commitment Economics](https://www.digitalcore.app/features/commitment-economics): SLA breaches auto-calculate to financial impact ## Use Cases - [Margin visibility](https://www.digitalcore.app/use-cases/margin-visibility): Real-time engagement profitability without spreadsheets - [Client profitability](https://www.digitalcore.app/use-cases/client-profitability): Which clients generate margin vs. destroy value - [Scenario planning](https://www.digitalcore.app/use-cases/faster-decisions): Model pricing, staffing, and AI investment decisions - [AI cost tracking](https://www.digitalcore.app/use-cases/ai-cost-tracking): Track AI spend alongside human labor and tooling per engagement ## Free Tools - [MCP Server](https://mcpfree.digitalcore.app/mcp): Free MCP server with service management playbooks, KPI explanations, and health scoring. No account required. - [Service Reality Check](https://www.digitalcore.app/service-reality-check): Free 5-minute self-assessment for service leaders — instant results, no email required - [Playbook library](https://www.digitalcore.app/learn/playbooks): 29 service management playbooks with KPIs and action recommendations ## Comparisons - [Best Service Profitability Software 2026](https://www.digitalcore.app/learn/guides/best-service-profitability-software): 9 tools compared — DigitalCore, Kantata, BigTime, Scoro, and others - [vs Excel](https://www.digitalcore.app/compare/excel): Keep flexibility, lose the chaos - [vs ServiceNow](https://www.digitalcore.app/compare/servicenow): Service economics, not tickets - [vs Monday.com](https://www.digitalcore.app/compare/monday): Beyond task boards - [vs Jira](https://www.digitalcore.app/compare/jira): From tickets to service economics - [vs FinOps Tools](https://www.digitalcore.app/compare/finops): Different problems, different tools ## Guides - [AI Cost Allocation](https://www.digitalcore.app/learn/guides/ai-cost-allocation): Understanding service economics in the AI era - [CFO's Guide to AI COGS](https://www.digitalcore.app/learn/guides/ai-cogs-guide): Where AI costs belong on the P&L - [FinOps for LLMs](https://www.digitalcore.app/learn/guides/finops-for-llms): Adapting cloud cost management for AI - [Pricing Blended Delivery](https://www.digitalcore.app/learn/guides/pricing-blended-delivery): How to price AI-augmented services - [Total Cost of Delivery](https://www.digitalcore.app/learn/guides/total-cost-of-delivery): Calculating the true blended cost of service delivery - [Margin Reporting](https://www.digitalcore.app/learn/guides/margin-reporting-professional-services): Track engagement margin without spreadsheets - [Glossary](https://www.digitalcore.app/learn/glossary): 80+ service economics terms defined ## MCP Integration DigitalCore is MCP-native. AI tools can query service economics data directly. Server URL: `https://mcpfree.digitalcore.app/mcp` Authentication: None required (free tier) Integration guides: - [Claude Desktop](https://www.digitalcore.app/integrations/claude-desktop) - [Cursor](https://www.digitalcore.app/integrations/cursor) - [VS Code](https://www.digitalcore.app/integrations/vscode) - [Windsurf](https://www.digitalcore.app/integrations/windsurf) - [ChatGPT](https://www.digitalcore.app/integrations/chatgpt) Agent capability manifest: [skill.md](https://www.digitalcore.app/skill.md) ## Pricing - [Pricing page](https://www.digitalcore.app/pricing): Design Partner Program currently active (limited spots) ## Limitations - Focused on service economics, not general project management or ITSM - Best fit for professional services firms with 50-250 FTE - Currently supports manual data entry and Excel import (API integrations for PSA/ERP tools on roadmap) - Not a replacement for operational ticketing systems (ServiceNow, Jira) — DigitalCore handles the commercial/economic layer ## Consulting Services - [Tactical Service Governance](https://www.digitalcore.app/services): Service economics assessment and monthly governance packages for organizations that want outcomes without building an internal team ## Support - Email: support@digitalcore.app - Documentation: https://www.digitalcore.app/docs ## Optional - [About](https://www.digitalcore.app/about) - [AI Agent](https://www.digitalcore.app/ai): Conversational access to service data - [Privacy](https://www.digitalcore.app/privacy) - [Security](https://www.digitalcore.app/security)