Service Delivery
Manage service engagements from kick-off to close-out. Portfolio dashboards, structured check-ins, governance tracking, and full engagement context in one place.
Stop spending hours preparing "the big picture"
Leadership asks for portfolio health and you spend hours preparing it. Different stakeholders get different versions of the truth. Month-end data collection is a chaotic email chase.
DigitalCore provides a single source of truth that everyone can trust. Executives get at-a-glance health without deep-dive analysis. Data collection becomes a structured 10-minute task instead of a 10-hour odyssey.
Portfolio Dashboard
Executive view of portfolio health without deep-dive required. See overall trends and drill down when needed.
Check-In Workflows
Structured monthly data collection by role. Finance enters actuals, operations enters performance, all in 10 minutes.
Governance Tracking
Document decisions, track risks, ensure follow-through. Full history for audits and reviews.
Engagement Context
Everything connects to customer + service + contract. Not just "Project X" but the full business relationship.
Single Source of Truth
No more different versions for different stakeholders. Everyone sees the same data, the same way.
Real-Time Updates
Dashboards reflect current state, not last month's export. Make decisions with today's data.
See How It Works
Explore the features that help you deliver services effectively.
Portfolio Dashboard
Executive-level view of your entire service portfolio. See health scores, financial summaries, and risk indicators at a glance. Drill down into any engagement for details.
Monthly Check-In Workflows
Structured data collection by role. Finance enters actuals, operations enters performance, delivery enters status. Everyone knows what to enter and when. Takes 10 minutes, not 10 hours.
Engagement Detail View
Everything about an engagement in one place: financials, KPIs, capacity, risks, decisions, and documents. No more switching between systems or spreadsheets.
Decision and Governance Log
Track important decisions, who made them, and why. Log steering committee outcomes, escalations, and action items. Full audit trail for governance reviews.
Customer Relationship Context
Not just "Project X" but "Service Y for Customer Z under Contract A." Every piece of data connects to this context. See the full picture of every customer relationship.
Real-Time Data Freshness
Dashboards reflect current state, not last month's export. See when data was last updated and who updated it. Make decisions with today's data, not stale reports.
Engagement-Centric Architecture
Everything connects to a service engagement, giving context that generic tools lack.
You're not just tracking:
"Project X"
You're tracking:
"Service Y for Customer Z under Contract A"
Every piece of data (finances, KPIs, hours, decisions) connects to this context. See the full picture of every customer relationship, not just isolated projects.
What You'll Achieve
From fragmented views to complete portfolio visibility.
- Give leadership answers without hours of prep work
- Reduce month-end data collection from a 10-hour odyssey to a 10-minute task
- Ensure decisions, risks, and follow-ups don't fall through the cracks
- See the full picture of every customer relationship
Ready to Streamline Service Delivery?
Experience service delivery management that transforms how you lead operations.