See the problem first.Run the operating system when you are ready.
DigitalCore starts with free tools for clarity, then scales into a paid app for team workflows, portfolio reporting, integrations, and enterprise rollout.
Free Tools
See the problem clearly before you commit to a rollout.
- Service Reality Check
- Playbooks and KPI guidance
- Benchmarks and metric explainers
- No workspace setup required
Professional
Run DigitalCore with one delivery team and one repeatable operating rhythm.
- See engagement margins, delivery risk, and service drift in one workspace
- Get investigated insights, analytics, exports, and API access
- Best for one delivery team or one focused operating unit
- Move from late visibility to a repeatable operating rhythm
Business
Run DigitalCore across a broader service portfolio with reporting and integrations in place.
- Compare margin, delivery, and risk across engagements
- Generate executive summaries and a stronger reporting cadence
- Connect integrations and recurring sync into the workflow
- Best for leaders running reviews across multiple teams
Enterprise
For larger rollouts that need security controls, governance, and commercial flexibility.
- Add security, governance, and rollout controls for wider adoption
- Shape commercial terms around the environment you need to support
- Get dedicated support for a broader rollout
- Plan custom connector work where it matters
Need the full breakdown?
The cards above are the short version. The comparison table below shows what actually changes as you move from free tools to Professional, Business, and Enterprise.
Full plan comparison
This is the plain-language version of our plan contract. If you are deciding between Professional and Business, this is the section that matters.
| Capability | Free Tools | Professional | Business | Enterprise |
|---|---|---|---|---|
| Where To Start | ||||
| Best for | Exploring the problem | One delivery team | Multi-team or portfolio reviews | Procurement, governance, and larger rollouts |
| Access model | Free tools only | Paid app with trial | Paid app with trial | Custom commercial setup |
| What you get first | Clarity on the problem | A working service economics workflow | A reporting system for the broader portfolio | A governed rollout aligned to your environment |
| Core Capabilities | ||||
| Service health and margin visibility | Guidance only | Included | Included | Included |
| AI insights and advanced analytics | Guidance only | Included | Included | Included |
| PDF export and API access | Not included | Included | Included | Included |
| Cross-engagement comparison | Not included | Not included | Included | Included |
| Executive summaries and reporting | Not included | Not included | Included | Included |
| Integrations | Not included | Not included | Included | Included, plus custom connector planning |
| Recurring sync and mapping controls | Not included | Not included | Included | Included |
| Scale And Limits | ||||
| Active engagements | No workspace | Up to 25 | Up to 200 | Custom |
| Users | No workspace | Up to 50 | Unlimited | Custom |
| Included AI credits | None | 12,000 monthly | 40,000 monthly | Custom |
| Extra AI credit bundles | Not included | Available | Available | Available |
| Security And Rollout | ||||
| Single sign-on and audit trail | Not included | Not included | Not included | Included |
| Dedicated support | Self-serve | Standard support | Priority support | Dedicated support |
| Commercial flexibility | Self-serve | Self-serve | Self-serve | Custom terms |
Frequently Asked Questions
The common questions we hear when teams evaluate the rollout path.
Can I start without buying the app?
Yes. The free entry point is our public tools layer. You can use the Service Reality Check, playbooks, and KPI guidance before you start a paid app trial.
When should I move into Professional?
Choose Professional when one team needs a real workflow inside DigitalCore, not just free diagnostics. It is the right step when you want to see service performance, margin, and risk in one place and act on them with investigated insight.
When do I need Business instead of Professional?
Choose Business when the job shifts from one team view to broader portfolio reporting. Business is the first tier built for cross-engagement comparison, executive summaries, integrations, and recurring sync.
What do you mean by integrations?
Integrations means connecting DigitalCore to the systems where your service data already lives, for example ServiceNow, QuickBooks, delivery tools, and other operational systems your team uses today.
How does AI usage work?
Professional includes 12,000 AI credits monthly. Business includes 40,000 AI credits monthly. Credits are the customer-facing packaging unit. Internally, DigitalCore meters model usage in tokens and provider cost so billing and margin controls stay accurate. Extra bundles are available if you need more usage.
What changes at Enterprise?
Enterprise adds the rollout and governance layer: security controls, auditability, dedicated support, and custom commercial or connector planning where the rollout needs it.
Do you offer annual billing?
Yes. If you want annual terms or a larger rollout plan, contact us and we can structure the right commercial setup.