Showback and cost-of-delivery reporting that runs itself
For internal IT departments operating as shared services. 20–100 IT staff with a mandate to demonstrate value.
Finance asked for showback reports. Business units want to know what IT costs them. You're compiling it manually every month. DigitalCore calculates it automatically and delivers the report — no dashboard login required.
All services, all business units — cost, utilization, and health at a glance.
Labor + vendor + infrastructure — per business unit, per period.
FTE allocation across services — spot over-burn and bench waste.
The mandate is clear. The data isn't.
You're told to run IT like a business. But the tools you have weren't built for that operating model.
Showback reports are a manual exercise
Cost allocation to business units requires pulling data from 3–5 systems, reconciling in Excel, and delivering a PDF that's outdated before it arrives.
IT value is hard to prove
You know IT delivers value. But without engagement-level cost visibility, every budget conversation is defensive rather than strategic.
AI tool spend has no accountability
Copilot licenses, API costs, and model usage are ballooning — but there's no per-team or per-service attribution to justify the investment.
What DigitalCore shows you
Automated showback reporting
Service costs allocated to business units automatically. Generated monthly or on-demand — delivered to stakeholders without manual compilation.
Cost-of-delivery visibility
Total cost per service, per business unit, per period. Labor, vendor, infrastructure, and overhead — all in one view.
AI usage attribution
Track Copilot, API, and model costs per team or service. Demonstrate AI ROI to the business with actual consumption data.
Capacity utilization
See FTE allocation across services and projects. Identify over-serviced areas and underutilized capacity before the next budget cycle.
Service health scoring
Automated health scores across cost, performance, and capacity dimensions. Red/amber/green at a glance, backed by data.
Proactive intelligence
AI agents monitor service data and deliver cost alerts, utilization warnings, and period summaries to Teams or email. CIOs see it first.
Reports land before you compile them
DigitalCore's AI agents generate showback summaries and cost alerts automatically. Period reports arrive in your CIO's inbox before the monthly meeting. Client portals give business units self-service access.
DigitalCore Intelligence
Monday 8:02 AM
Weekly Brief: 2 engagements need attention.
🔴 Project Atlas — margin dropped 8pp (43% → 35%). Capacity over-run on senior roles.
🟡 Managed Services - Contoso — SLA response time trending toward breach (92% vs 95% target).
View full brief →
20–100
IT staff shared services we're built for
Showback
reports automated end-to-end
4 domains
Finance, Capacity, Performance, AI Usage
“Built for IT leaders with a mandate to demonstrate IT value through numbers — not just keep the lights on.”
See what automated showback looks like.
Book a 20-minute walkthrough. We'll show you how IT shared services teams use DigitalCore to automate cost allocation and prove IT value.