Managing Your Subscription
The Subscription page is for organisation administrators. Open it from the user menu under Subscription.
What you see
- Current plan and renewal date.
- Seats used and total available.
- Engagements in use.
- Invoices for the past 12 months.
Change plan
Click Change Plan. Pick a new plan and confirm.
- Upgrades take effect immediately. The new rate is prorated.
- Downgrades take effect at the next renewal.
Add or remove seats
Click Manage Seats. Seats are billed monthly.
Update billing details
Click Billing Details to change your card or billing address.
Cancel
Click Cancel Plan. Cancellation takes effect at the next renewal. Your data stays available until then.
Invoices
Each invoice can be downloaded as PDF.