AI Agents

The AI Agents screen is your fleet view. Each assistant is a card. The grid shows everything that is running and how it is behaving.

Permission required: Manage organisation.

The four assistant types

Type	What it does	Example
Supervisor	Top-level coordinator. Routes work to specialists, owns the response frame.	Service Economics Supervisor.
Specialist	Deep-domain expert. Owns one signal type and builds memory of patterns over time.	Margin Watch, SLA Sentinel, Capacity Coach.
Pattern	Stateless detector. Runs against fresh data and emits signals.	Cost Anomaly Detector.
Ambient	Always-on listener. Surfaces events to the supervisor when they matter.	Recording Stream Listener.

Element	Meaning
Visual	Slug-based icon (Coins for finance, ShieldAlert for risk, Users for capacity, Bell for alerts, BookOpen for learning).
Name and slug	Human-friendly name and the technical slug used in policies.
Type badge	Supervisor, Specialist, Pattern, or Ambient.
Autonomy tier	Observe, Assist, Act, or Custom.
Health	Healthy, Needs attention, or Paused.
Trigger	Schedule (cron-like) or event (for example, on recording).
Cooldown	Minimum seconds between runs to avoid thrashing.
Specialist chain	For supervisors: which specialists they call.

Each assistant ships with a recommended tier; you can override per assistant. Tiers map to default policy bundles applied by Policies.

Tier	What it can do	When to use
Observe	Detect signals only. Log to Pulse. Never propose responses.	Onboarding, low-trust phase.
Assist	Detect, propose responses, draft summaries. Always asks before applying.	Default for most organisations.
Act	Detect and auto-apply responses within configured guardrails.	High-trust, mature operations.
Custom	Per-workflow rules set in Policies.	Power users.

Tiers are a starting point. Real autonomy is decided per workflow in Policies.

Hire. Enable an assistant from the catalogue. New assistants start in Observe.
Pause. Temporarily stop an assistant. Cards turn grey and signals it would have produced are not generated.
Retire. Remove the assistant. History is kept.

Page	Covers
Agent Profiles	Detail page for one assistant: operator and developer views.
Specialist Memory	Learned patterns, review queue, version history.
Delivery Channels	Send output to Teams, Slack, or email.