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PlatformCommunicateNotifications

Notifications

Notifications is the live stream of every message DigitalCore has sent or tried to send. It is your activity log and your troubleshooting tool.

What you see

ColumnDetail
TimeWhen the notification was triggered.
ChannelEmail, Slack, Microsoft Teams, or in-app.
AudienceUsers or roles the message went to.
SubjectShort title.
SourceSignal, report, response, or manual.
StatusDelivered, Queued, Failed, or Suppressed.
RetriesIf failed, how many attempts so far.

Filters

  • Status: show failures or queued.
  • Channel: debug one channel.
  • Audience: what did this user receive?
  • Source: track every signal-driven message.
  • Time window: default last seven days.

Common troubleshooting

SymptomLikely cause
All messages to one user failing.Bad email address, or user reset preferences.
Slack delivery silent.DigitalCore app removed from the workspace, or channel archived.
Critical signal did not notify.Quiet hours active, or repeat-message window.
Report did not send.Report still in Draft, not Finalised.

Resending

For any notification with status Delivered or Failed, you can:

  • Resend to the original audience with a new timestamp.
  • Forward to a different audience.
  • Cancel (only if status is Queued).