Skip to Content
🚀 Design Partner Program — Limited spots available →
ConceptsThe four data domains

The four data domains

DigitalCore tracks every engagement across four domains. Each has its own plan and actual values per month, and they connect so a change in one shows up in the others.

Finance

The Finance domain tracks the P&L of each engagement: revenue, cost, and resulting margin.

Lines fall into three P&L categories:

  • Revenue: recurring fees, project revenue, one-off charges.
  • Cost of Goods Sold: direct cost like labour, materials, subcontractors.
  • Operating Expense: indirect cost like tooling, overhead, management.

Most values are entered during the monthly check-in. Two are calculated for you: labour cost (from hours and rates) and contract penalties (from missed terms).

Performance

The Performance domain tracks KPIs and SLAs per engagement. Each KPI has a target, an amber band, and a limit.

A KPI is set up with a direction:

  • Higher is better: such as Customer Satisfaction.
  • Lower is better: such as Response Time.
  • Target is best: such as Utilisation.

If an actual crosses the contract limit, DigitalCore records a missed term, calculates the penalty, and posts it to finance.

Capacity

The Capacity domain tracks hours per role per engagement. Hours convert to FTE using your working hours standard. Items can mark hours as billable or non-billable.

When you record hours, DigitalCore values them at the applicable hourly rate and posts the cost in finance.

AI Usage

The AI Usage domain tracks AI use cases per engagement: tokens consumed, model split, and cost per use case.

For each use case you set:

  • Expected volume: planned tokens or calls per month.
  • Cost target: what you expect to spend.
  • Model: which provider and model is in use.

AI cost is recorded against the engagement and posts to finance the same way labour cost does. Use it to track ROI per AI use case and to spot budget overruns early.

How the four connect

  • Capacity feeds Finance: hours become labour cost.
  • Performance feeds Finance: missed terms become penalty cost.
  • AI Usage feeds Finance: token cost posts to the matching finance line.
  • Health scores combine all four so a problem in any one shows in the overall view.
Catalogs and the libraryDelivery attribution