Utilization Loss
If the team is at 85% utilisation but margin is collapsing, capacity is leaking somewhere. This page makes that visible.
What you see
| Metric | Meaning |
|---|---|
| Planned hours | What templates and plans called for. |
| Actual hours | What was recorded. |
| Leakage rate | (Actual minus planned) divided by planned, as a percent. |
| Leakage value | Leakage rate times labour cost. |
| By engagement | The engagements leaking the most. |
| By role | The roles consistently going over plan. |
DigitalCore flags engagements with leakage above 10% or with an unusual trend so you do not have to scan the whole list.
Common causes
| Pattern | Symptom |
|---|---|
| Scope creep | Hours up, deliverables flat. |
| Underestimation | Same scope, more hours every cycle. |
| Coverage drift | Senior people doing junior work. |
| Operational debt | Hours going to firefighting, not change. |
| Tool or process drag | Hours per output trending up across the board. |
The written summary on this view (when AI agents are on) takes a first pass at the why, based on related signals across finance and performance.
Drill-down
Click any engagement row to land on its Capacity tab. From there you can see role-by-role hours, plan versus actual, and the people behind the numbers.