Priorities
Priorities are the small set of strategic outcomes your organisation has committed to. For example: “raise Public Sector margin by 4 points”, “cut SLA breaches in Cloud Ops by half”, or “double AI usage in support”. This page shows where attention is actually going against those outcomes.
What you see on the page
| Section | What it shows |
|---|---|
| Priority list | Active priorities, their current value, and trend toward target. |
| Linked cases | Decision cases tied to each priority. |
| Linked signals | Recent signals that support or threaten each priority. |
| Activity | Recordings, Responses, and decisions tagged to the priority. |
| Impact projection | What it would cost or yield to move the priority by a set amount. |
Creating a priority
A priority has:
- A title and an owner.
- A target metric, for example portfolio margin percent or SLA achievement percent.
- A current value and a target value.
- A target date.
- Tags for cross-cutting reporting.
Once created, you can attach decision cases, Responses, and signals. The page tracks whether work is moving toward the target or scattering.
Why priorities matter
Without priorities, every signal feels equally urgent. A priority gives you a lens. It lets you ask, “does this signal move us toward or away from what matters?” It also keeps Responses focused on outcomes that count.