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PlatformOrganisation

Organisation: Users, Partners & Structure

Manage users, external partners, and your organisational structure.


Users Page

User List with Status Indicators

View all users in your organisation with:

FieldDescription
NameUser’s display name
EmailLogin email
RoleAdmin, Manager, Operator, or Viewer
StatusActive, Invited, or Disabled

Invite User

Click Invite User to send an email invitation:

  1. Specify the user’s email
  2. Assign a role
  3. Send invitation

The invitation email contains a link to set up their account.

Edit User, Reset Password

  • Edit a user’s role or profile details
  • Admins can trigger a password reset email for any user

Pending Invitations Page

Invitation Status

View all pending invitations:

  • Who was invited
  • When
  • Their assigned role
  • Whether the invitation has been accepted, is pending, or has expired

Resend and Cancel

  • Resend an expired or unacknowledged invitation
  • Cancel to remove access

Partners Page

External Partners List and Detail

Manage external partners — vendors, subcontractors, or collaborators that participate in service delivery.

Each partner has:

  • Name
  • Description
  • Contact information

Stakeholders Page

Stakeholder Contacts

Manage stakeholder contacts associated with your projects and engagements:

  • Client contacts
  • Sponsor names
  • Technical leads

Organisational Structure

Units / Departments

Define your organisation’s internal structure:

  • Business units
  • Departments
  • Teams

Used for delivery attribution and showback reporting.